Privacy Policy

This website, www.junkremovalmedicinehat.com ("the Website," "we," "us," or "our"), is owned and operated by a company incorporated and headquartered in the Province of Québec, Canada. Our primary business activity is digital lead generation: we collect service inquiries from consumers and transmit those inquiries to pre-screened local service providers ("Partner Businesses") operating in Medicine Hat, Alberta.

For privacy-related inquiries, you may contact our Privacy Officer at:

As a company based in Québec, we are subject to Québec's Act respecting the protection of personal information in the private sector (commonly known as Law 25 / Loi 25), as amended by Bill 64, as well as the federal Personal Information Protection and Electronic Documents Act (PIPEDA). We are committed to complying with both statutes in all aspects of our data handling practices.

When we transfer your personal information to Partner Businesses located in Alberta, those businesses are subject to Alberta's Personal Information Protection Act (PIPA), administered by the Office of the Information and Privacy Commissioner of Alberta (OIPC).

Cross-Provincial Data Transfer: Your personal information is collected in the Province of Québec and transmitted to Partner Businesses in the Province of Alberta. Before this transfer occurs, we have assessed that Alberta's privacy framework (PIPA) offers protection substantially equivalent to Québec standards. We require Partner Businesses to use your information only for the purpose of responding to your service inquiry.

When you submit a service request through our contact form, we collect the following categories of personal information:

We do not collect sensitive personal information such as health data, financial account numbers, or government-issued identification numbers.

We use the personal information we collect for the following purposes:

• Lead transmission: Forwarding your service request to one or more Partner Businesses in Medicine Hat who are best positioned to fulfill your needs.
• Service matching: Evaluating the nature and urgency of your request to identify the most appropriate local provider.
• Communication: Sending you a confirmation of receipt of your inquiry and, where applicable, follow-up communications regarding your request.
• Website improvement: Analyzing aggregated, anonymized usage data to improve the Website's performance and user experience.
• Legal compliance: Meeting our obligations under applicable Canadian and Québec law.

We do not sell your personal information to third parties. We do not use your information for unsolicited marketing campaigns without your explicit consent.

The core function of this Website is to transmit your service inquiry to local junk removal businesses in Medicine Hat, Alberta. By submitting a contact form on this Website, you expressly consent to the disclosure of your personal information (your full name, phone number, email address, and service request details — including type of service, urgency, and item description) to one or more of our Partner Businesses for the sole purpose of responding to your service inquiry.

Our Partner Businesses are independent third parties. Once your information is transmitted to them, their own privacy policies govern how they handle your data. We encourage you to review the privacy practices of any business that contacts you in response to your inquiry.

You have the right to request partner identity disclosure. If you wish to know the identity of the specific Partner Business(es) to whom your information was transmitted, please contact our Privacy Officer at info@junkremovalmedicinehat.com within 30 days of your inquiry submission and we will disclose that information.

We may also disclose your information to: (a) service providers who assist us in operating the Website (e.g., hosting, analytics, CRM tools), bound by confidentiality obligations; and (b) law enforcement or regulatory authorities when required by law.

Our Partner Businesses are contractually bound to use the personal information we transmit to them exclusively for the purpose of responding to your service inquiry. Specifically, they may not:

• Use your information for unsolicited marketing
• Sell or share your information with other parties
• Retain your information beyond the period necessary to fulfill your service request

These obligations are set out in our Partner Business agreements and align with requirements under PIPEDA and Alberta PIPA.

In accordance with Loi 25 and PIPEDA, we rely on your express consent — provided at the time you submit our contact form — as the legal basis for collecting and transmitting your personal information. You may withdraw your consent at any time by contacting our Privacy Officer at the address listed in Section 1. Please note that withdrawing consent may prevent us from processing your service request.

We retain your personal information only for as long as necessary to fulfill the purposes described in this Policy, or as required by applicable law. Typically, lead data is retained for a period of twelve (12) months from the date of collection, after which it is securely deleted or anonymized. You may request earlier deletion of your data by contacting our Privacy Officer.

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include encrypted data transmission (HTTPS/TLS), access controls, and secure third-party infrastructure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

As an individual whose personal information we hold, you have the following rights:

To exercise any of these rights, please contact our Privacy Officer at info@junkremovalmedicinehat.com. We will respond to your request within 30 days, as required by law.

This Website uses the following analytics and tag management tools. We obtain your consent via the cookie banner before loading any tracking technologies.

Consent gating: Google Analytics 4 and Facebook Pixel only load after you grant consent via our cookie banner. If you decline or choose not to enable them, those tools do not activate. Vercel Analytics is cookieless and collects only anonymous aggregated data; it is disclosed here for full transparency.

Withdraw consent: You may change your analytics preferences at any time by clearing your browser's localStorage (key: cookie_consent_v2) or by revisiting the site in a private/incognito window, which will re-show the consent banner. You may also disable JavaScript in your browser to prevent all client-side data collection; however, some features of the Website may not function properly as a result.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The date of the most recent revision is indicated at the top of this page. We encourage you to review this Policy periodically. Continued use of the Website following the posting of changes constitutes your acceptance of the revised Policy.

If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact our Privacy Officer: